“Moving you most economically” – rings a bell?? At least honks a horn??? Nope??? Its the slogan of the much used Bengaluru Metropolitan Transport Corporation – lovingly called BMTC.
Disclaimer – If you are a “born and brought up in Bangalore, you should probably not read this – especially so if you have never travelled in any other city other than Bangalore.
There is a reason to the disclaimer. I wouldn’t want to be blamed for giving away the Spoiler Alert. Your life is good and let it be till you see the world for yourself!
My experience with these buses are three types – The Vampire Thirst, The One Rupee Loot and The Incomprehensible Clamor.
It cannot escape one’s attention that the minute you get into a BMTC bus, the conductor haunts you for the money as if he is a vampire. It doesn’t matter if you have a huge bag and you are struggling with it, or if you are getting crushed by the crowd or for that matter, you are searching for your purse. They tend to scare you with their urgency to collect the money within seconds of you boarding onto the bus! I call this The Vampire Thirst.
Fine. You have payed the guy and helped him quench his thirst. However, there is another element which you might have missed. He is hungry too. Interestingly, most of the tickets of BMTC buses are of the denominations Rs. 9, Rs. 11 etc. And no prize for guessing, the change is a loot. You have in addition, satiated his hunger too. You pay Rs. 10 for a ticket of Rs. 9 and there he goes with the change. It is just a rupee from you, today. But, considering the cumulative effect, it amounts for a good pocket money – service charge probably, for the promptness. This in my opinion is The One Rupee Loot.
Oh… almost forgot! If you try asking for the change – I challenge you to retrieve that money. Its no more yours buddy. You are not only treated Chindi and looked down like a cheapster, but also get screamed at. There I come to the last accusation I have for them. How many times have you heard that clamor in a language you cannot make out? I must say, even if you don’t understand a language, you are gifted with the ability to figure out if you are being screamed at. This act of kindness is inspired from thin air. They need no reason to instill this on you – doesn’t matter if your day is just starting and you DO NOT want a stranger to give you those galis, if you know what I mean. This is what I call, The Incomprehensible Clamor.
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While we discuss this, I let myself wander back to the days I was in Chennai. Call it idealization of nostalgia (more on this later), but then they have a unique and interesting way there. The bus conductor sits at the back and every single person passes his/ her change for the ticket from person to person until it reaches the conductor who then dispenses the ticket and the change if any. There is a physical transfer (cash) and verbal transfer (place to go to), which is passed through, with a lot of patience. It is amazing to watch the amount of involvement the travellers have. Surprisingly, for such a system, the level of cheating is extremely low. On the contrary, everyone is keen to get their tickets done!!! One of the reasons -Rs 500 fine if caught cheating, does not entirely explain this behavior. I do not say there is complete peace on the buses. Its a horror when tamilians start screaming at each other. But, what interests me is the intention.
And that makes all the difference.
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